Terms & Shipment Policy
Shipping timesAll domestic orders are processed within 3-14 business days from order confirmation - all international/ global orders are processed within 7-24 business days from order confirmation (not including weekends and holidays). **In times of global pandemics/ uncontrollable acts of God, our shipment times maybe affected without notice - feel free to email our team for immediate assistance at firstname.lastname@example.org.
Customs, duties, and taxes
The Happy Merch is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
The Happy Merch is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
Although we take pride on the quality of our products/ merchandise with 99.99% global customer quality success rate - all sales are final. The Happy Merch is not liable for any products sold once shipped to the customer unless otherwise; product received is incorrect from online order placement. Feel free to email email@example.com with your order confirmation number + photos of your merchandise for immediate assistance.